Impact of digitised delivery of legal services

 

“The features of digitized legal providers are becoming well- defined– they are customer centric, tech and process enabled, agile, diverse, accessible to clients in real-time, intelligent, globally branded, scalable, multi-disciplinary, and enterprise focused.”

What does the impact of technology on legal services mean for the humans in that space?

Customer-entric, agile, diverse, accessible, intelligent and enterprise-focused apply to lawyers (and other professionals). What skills are required to respond to a changing workplace?

They include the ability to grow and manage relationships, an ability to process and consolidate large amount of information, and the psychological agility to remain calm and focused in times of transition and change.

For article in Forbes magazine, see here.

Brainwriting… what is it?

 

Brainwriting is “scientifically proven to get better creativity from anyone” says Leigh Thompson, professor at Kellogg School of Management at Northwestern University.

Brainwriting is the precursor to brainstorming. Write your ideas before you share them, as a way to navigate team dynamics. Seems like a technique most suited to those exhibiting greater introversion.

Check out the post here.

Your personality affects your income

 

Your personality traits impact on your success at work and thus your income. What are the traits which are found to positively influence income?

As Adrian Furnham stated, ‘[S]table, conscientious, bright people do better, particularly in more complex jobs. Personality is related to an ability to establish and maintain happy, healthy relationships which is at the heart of business leadership.”

Why and how? Read Furnham’s article “Personality and Income“.

Finding balance

 

Time is no longer the arbiter for what is ‘work’ and what is ‘family’ or ‘leisure’. The demand, and the rationale, for flexible work practice is on the rise.

Peter Hirst, Associate Dean of the MIT Sloan School of Management states,

“Employers need to address these burdens not by seeing how time at work can be more enjoyable, but by identifying the ways that work requirements make life less manageable …”

and recommends the creation of support infrastruture as key, which includes prioritising inter-office communication.

“…it’s important to consider life outside the office walls and recognize that professionals with healthy and happy personal lives come to work with productive, positive attitudes.”

For more, see Hirst’s article on Entrepreneur.

Innovation requires introspection and empathy

 

An article by Alain de Botton speaks of the need for us to be introspective and empathic in order to release our business creativity leading to innovation.

Introspection – because until we reflect on what we need or want or desire, ‘new’ creations cannot come alive. He quoted Emerson who wrote, ‘[I]n the minds of geniuses we find, once more, our own neglected thoughts.’

Empathy – because until we are able to imagine and appreciate someone else’ need or want or desire, innovation is unlikely to be successful.

We come to these through being mindful.