Emotional Intelligence

It has been a difficult year with all the changes and uncertainties, unforeseen when the term VUCA was first coined in the late 1980s. It was also a year we caught glimpses of the future and of its possibilities. And the models and frameworks of leadership and leading we knew may no longer apply, not in its entirety.

So as we enter the new year, how will you lead?

Leading is an act of invitation premised upon a conviction that collectively we arrive at a better outcome and a commitment to nurture this.

 

Giving space

Leading therefore involves giving space for people from diverse backgrounds with different views and methods to show up and to participate. It is not merely an expression of intention or a verbal invitation, rather it involves a series of actions to enable others to bring their best selves, their talents and capabilities into the process. These range from choosing to trust first on another’s good intentions to varying your meeting times to maximise attendance to establishing supportive policies.

Creating safe space

For you and for others to bring your best selves necessitate tapping into your authenticity, flaws and all, and this requires leaders to create a psychologically safe space, where not knowing, experimentation and even making mistakes are “allowed”.

Leading is taking the necessary actions to demonstrate the okay-ness of working together without the  need to be right or all-knowing, or for the process or outcomes to be perfect; often stuck-ness comes from the struggle to be right. Collaboration is not synonymous to cooperation – and it is the former we must nurture.

Enabling capabilities

Leading is working to facilitate, support or equip others so they can participate at their optimum. Sometimes this requires the skill of asking hard questions, and to use the language in my coaching work, challenging the reluctance or resistance to showing up, in order to better understand and thus provide appropriate tools for their disposal. This may mean prompting a starting point, supplying a framework, creating an intellectual provocation, or naming a fear.

Inspiring vision and making a call

Leading involves clearing the fog and to inspire others to a vision and their commitment to see that vision become a reality.

Leading is also having the courage to make a call where required, to remove stuck-ness so progress can be made.

For your contemplation

So here are some questions to ponder:

• How can I take time to listen to a diverse range of people without preconceived notions of how or what ‘it’ should be?
• How can I ask questions which open up discussions and ideas, and not close down conversations?
• How do I hold up the vision and objectives as the beacon to light the way?
• How do I acknowledge the many paths that can be taken to reach those objectives?
• How can I take the necessary, but only the necessary, decisions in order to remove obstacles along the way?

How do I embody these in my personal and professional lives?

In our own ways – great or small – we can be leaders going into 2022!

© Transfigure Therapy 2021

Surprised by the fruit hanging on the tree covered with maroon leaves, I stopped to consider whether this tree has been there all along. I haven’t seen these cherry-like fruit before. I knew of course that the tree has been standing guard next to the entrance since I moved into this house some 5 years (!) ago. Now I can say I have a purple leaf sand cherry tree :-).

This little incident is much like 2020 – it takes something different and perhaps drastic to make us see what we’ve been blind to or missing.

This year has been a challenging year in many aspects, from adapting to different and often difficult work situations to increased demand in our homes and relationships.

Yet 2020 is also the year for which we can be grateful. This year helped us to

• acknowledge the importance of stepping off the productivity wagon
• embrace our capacity to live with uncertainty
• rediscover the joys, great and small, our family and other relationships bring
• appreciate the meaning of missing someone
• reconnect with our passions and desires
• realise the significance of our solitude and reflection
• be aware of how little we actually need to be happy
• reinforce the power of kind words and a smile.

Thank you for your community, the sharing of a common spirit and purpose.

You may wish to light a candle for the year passed and set an intention for the year ahead.

As we head to the final days of 2020 with hope that 2021 will be a better year, I ask myself this:

What does “better” mean? What does “a better year” look like?

Let us resolve to retain the positive changes 2021 has brought into our lives, and usher in a better 2021.

~ FlorenceT

© Transfigure Therapy 2020

Building relationship is a “thing” now, a mantra within the networking, management and leadership circles. And rightly so. Seeking to build relationships honors our humanity, we are more than conduits engaging in mere exchange of insights and information, time and money and the cost-benefit analysis of these currencies.

We cannot build relationships unless we learn how to connect.

And the essence of real connection which we find so appealing, supportive, enriching and rewarding is intimacy. Intimacy is the glue that binds people. Without it, any connection is barren, void of the positive meaning.

But what is intimacy? It is a close, familiar and affectionate personal relationship with another and it arrives in different ways. We may have cognitive or intellectual intimacy with another with the sharing of ideas, visions, viewpoints, dreams and hopes. We may have experiential intimacy as we do work, however defined, together. We may also have emotional intimacy where feelings are shared between two or more people and our emotional needs are met or affirmed. And we have sexual intimacy which involves the sharing of sensual expression. This would include for example, the person whom we share our epicurean or creative interests.

There are many ways through which we develop intimacy in our professional life and connect.

And which comes first? Do we connect to enable intimacy to grow? Or is intimacy a prerequisite to connection? Instead of a linear cause-and-effect correlation, the relationship between intimacy and connection is reflexive.

Intimacy and connection are deliberate and conscious processes.

We must be willing to explore, to be interested in another’s life, to be present and available to them. Most importantly, we must be real. And we have to give it time to develop.

Hold new interactions lightly, watch it and see where it will grow. Let go of preconceived notions of how, what and why. Not every interaction becomes positive connection.

So how do we connect?

Be open and sociable. This does not mean be naive and gullible. It does however mean you do not approach every person you meet as a threat. Keep your head, open your heart.

Be authentic. Show who you really are. Stop being so guarded. It may feel vulnerable but my experience has been that most people are happy to receive the real you. Few people are out to harm.

Maintain your values. People with whom you connect will be those who share a certain ‘thing’ with you; this ‘thing’ which calls to you are underpinned by your values. Be yourself. Be honest.

In this endeavour of building relationships especially as a leader, let us be gentle, kind and respectful.

Which of us would refuse a genuine connection? On this premise, building relationship need not feel like an unsurpassable challenge.

~ FlorenceT

© Transfigure Therapy 2018

Conversation… what’s it about?

I encounter many ‘conversations’, and in many different contexts.

There are the conversations I promised another but only when time permits, or the conversations I have to have with another which distilled much and created space for more imaginings. There are conversations which signaled change and endings and beginnings. These conversations are imbued with so much meaning, even as we schedule them as a matter of course as part of our daily life at work or in our personal life.

I hope these conversations have been true.

No matter the context, true conversations have a common thread. True conversations are arrived at with a willingness to listen, an openness to receive and embrace, and a genuine response and where required a loving rebuke.

True conversations happen with humility and love, supportive and encouraging growth.

We hold conversations through engaging with each other authentically. Maybe that’s why we don’t just have conversations but we hold conversations – the conversation as a space, a safe space held which allows each conversation-holder to be vulnerable and to express who we are to each other. Otherwise the interaction becomes inter-reaction.

Idealistic? Perhaps. Nevertheless, it ought not detract us from trying our utmost to being such a holder of conversation. After all, we have heard of the benefits of authentic listening. And “asking the beautiful question” that says “I have heard”, a beautiful question which touches another deeply, a beautiful question which invites a genuine answer.

How beautiful and uplifting our relationships can be when we hold true conversations.

A conversation is not the same as a friendly chat, a quick ‘how-are-you’ nor lengthy IMs. Nothing ‘wrong’ or ‘bad’ about these – each serves a purpose at different moments.

It may not be possible to have true conversations all the time. It requires mindful intention and preparedness. True conversations are always filled with meaning, meaning-full.

When did you last have a true conversation? And with whom?

Live meaningfully, I say.

~ FlorenceT

© Transfigure Therapy 2018

Life is change. I know this. Even the reliable turns of the seasons do not go as expected, do they? If we are to see, there is beauty in the everyday minutiae of change.

And I believe in progress, less of the advancement of human enterprise, rather of the mindful approach to our human experience –

• towards greater awareness of who we are in the worlds we inhabit, whether personal or professional,
• towards greater connection to these worlds,
• towards greater understanding of our impact on them,

and to these, I have unwittingly been seduced since a young age, fuelled by an insatiable curiosity.

It is a beautiful seduction, though not necessarily easy or without pain.

This mindful approach requires an open mind and a vulnerable heart. And I am not without the scars to prove them.

The greater awareness to life also requires us to let go of the past and our ideas of the future, to have the willingness to be present without judgment and to see the world afresh. The wonder and intrigue that come our way when we allow ourselves to experience them.

Put aside the critical thoughts based on a past conditioning of what the future should be.

My daughter recently sang in a concert and for the first time, she did so in her school uniform. It was a school day after all. I remember when she eschewed the idea of changing from her school uniform, judgment flooded my mind questioning her dedication to her craft and fear that she wouldn’t be taken seriously.  This lasted for a brief moment then I let those thoughts go. These are unwarranted worries and anxieties. My mind has always been an incredible trickster.

Her performance that evening was her best so far, for she captivated with her voice and composure, expressing her emotions from within. I looked around the room, and saw an audience rapt with attention, spellbound by her haunting rendition of “Burn” from the musical “Hamilton”. It seems she had developed a confidence grounded within herself; a fragile bubble at times for creative people. I am truly grateful that I did not prod at it with my unruly thoughts. To trust the process and let things unfold is not easy, but do-able.

Not all things change however… at least not at the speed or time that we expect them to. It is our expectation then which creates disappointment, hurt and pain.

Hope is present, expectation is merely a conditioned thought.

Expectations interfere with our connection to the world, for it is because of our fear for the myriad of unmet expectations – that our love will be betrayed, our vulnerability will be shamed, our curiosity mocked – that we distance ourselves from being alive in the moment to our work and relationships.

Identify a destination by all means, chart our course and trust that we have the capacity to undertake the journey. We do. Planning may be useful, but the fixation with each manoeuvre will inhibit our adaptability to change.

A mindful approach requires us to employ our senses in each moment, untainted by the past. Memories, “good or bad”, have their uses; we may not forget but we sure don’t need to be ruled by them.

Being mindful in a changing world requires trust, in ourselves and the unfolding life.

Each moment is a new moment.

~ FlorenceT

© Transfigure Therapy 2017